AI Receptionist for Hotels & Hospitality
Guests expect instant responses — whether it's a 3 AM reservation from Tokyo or a dinner question during check-in rush. Prisma Voices handles it all so your front desk focuses on in-person guests.
No credit card required · Setup in 5 minutes · Cancel anytime
Sound familiar?
Reservation calls at odd hours go unanswered — guests book on OTA platforms at 15-25% commission
Front desk overwhelmed during check-in peaks, leaving phone callers unanswered
International guests from different time zones need 24/7 support in multiple languages
See how it handles a real call
Here's what it sounds like when a customer calls your business.
Inbound Call
+1 (555) 234-5678
Hi, do you have any rooms available this weekend for two nights?
Let me check — we have a Deluxe King available Friday through Sunday at $189 per night. Shall I reserve that?
Yes please. Is there parking available?
Complimentary self-parking is included. I've reserved the Deluxe King for Friday and Saturday. I'll send a WhatsApp with check-in details.
What missed calls are costing you
The math is simple — and the numbers are conservative.
Prisma Voices fixes all of this
Hotels capturing direct reservation calls save 15–25% on OTA commission fees.
Handle reservation inquiries and room availability questions around the clock
Respond in 13+ languages to serve international guests and travelers
Capture direct reservations — bypassing OTA commission fees by answering the phone
How we compare
Same job. Fraction of the cost. 24/7 coverage included.
| Feature | Ruby | Smith.ai | Prisma |
|---|---|---|---|
| 200 calls / mo | $449+ | $585+ | $49 |
| 24/7 coverage | |||
| Calendar booking | |||
| WhatsApp follow-ups | |||
| Setup time | 1-2 days | 1-2 days | 5 min |
| Per-call overage | $1.65/min | $9.75/call | None |
“We used to lose 30% of phone reservations to OTAs during front desk rush hours. Now every call is answered and our direct booking rate is up significantly.”
James Park
GM, The Westfield Hotel
Live in under 5 minutes
Connect your number
Link your phone number in one click. Works with any provider.
Pick your template
Choose the hotels & hospitality template, set hours, connect calendar.
Go live
Your AI receptionist is live. Calls are answered and booked instantly.
Common questions from hotels & hospitality
Can an AI receptionist handle hotel reservations?
Does it support multiple languages?
Can it handle concierge-style questions?
Ready to stop missing calls?
Start your free trial today. No credit card required.