Salon Answering Service: an AI Receptionist for Salons and Spas

When a stylist is mid-colour, the phone still rings. An answering service picks up, finds out what the caller wants, and books them or takes a message. Prisma Voices does that job with an AI receptionist that answers at any hour: 1 call at once on Pay as you go, 2 on Starter and 5 on Growth.

It works with the number you already print on your cards. You forward your line to Prisma Voices and it answers when nobody at the desk can. See how it works.

The agent greets the caller in your salon's name, asks what service they want and when, checks your connected Google Calendar for an open slot of the length you set, books it, and reads the time back. Where SMS is set up for your number, the caller gets a text confirmation and, for appointments more than a day away, a reminder the day before. If they reply NO, the booking is marked as declined and you get an email, so your team can free the slot or reschedule.

Your service menu, prices and policies live in the agent's instructions and knowledge base. It quotes the prices you wrote down and nothing else. If a caller asks for something you have not listed, it takes a message for you.

One thing to know: bookings go into one connected Google Calendar with one appointment length. The agent does not assign callers to a particular stylist or juggle several calendars. Your team sees the request and the caller's notes in the call summary and places it.

Calls are answered 24/7 with your greeting. The agent answers questions from your knowledge base, books into your Google Calendar, and sends a confirmation where SMS is set up. After a booking, where SMS is set up for your number, the customer gets a text confirmation and, for appointments more than a day away, a reminder the day before. If they do not reply to the confirmation within about three hours, Prisma Voices calls them back to reconfirm. Every call is logged in your dashboard with its recording and transcript, so you can hear exactly what was said.

Prisma Voices has three self-serve plans. Pay as you go is $30 per month plus $0.50 per answered minute. Starter is $99 per month with 250 minutes included, then $0.40 per minute. Growth is $249 per month with 700 minutes included, then $0.35 per minute. Enterprise is custom. Every self-serve plan includes the knowledge base and done-for-you setup. The free trial runs 4 days with 100 minutes and needs no credit card. See pricing.

Other AI answering services, from their own pricing pages: Rosie starts at $49 per month for 250 minutes and books directly on your calendar from its $149 Scale plan. Goodcall starts at $79 per month for 100 unique customers and does not meter minutes. The answering service cost guide has the full table, and there is a side-by-side page for Goodcall.

About five minutes on your side. You forward your number, connect Google Calendar, and give us your service menu, hours and booking length. Setup is done for you on Pay as you go, Starter and Growth. No new number, no hardware, no app for your clients to download.

Prisma Voices also works for fitness studios and for any other business.